Delivery & Returns
Orders £25+ will be delivered free on a Standard Service usually by Royal Mail, orders less than £25 standard delivery is set at £3.99 for Royal Mail 2nd Class and £4.99 Royal Mail 1st Class this covers all orders within the UK Mainland up to 2 kilos. Orders will be shipped by Royal Mail unless a upgraded Next Day delivery service has been selected at the checkout. The charge for Next Day delivery is £6.99. Next Day delivery orders will be made by courier and will require a signature upon receipt. All areas outside of the UK Mainland are charged at additional cost.
Orders placed by 3.00pm Monday – Friday will be despatched same day. Standard Delivery is 1-2 working days within England, Wales and some areas of Scotland (excluding Highlands and Islands). Areas outside of this will normally take 2 days more. Orders received on Saturday, Sunday and Bank Holidays will be processed and despatched the next working day.
European & Rest of World Delivery
Delivery is charged at cost on all orders and will normally take 3-5 days.
All orders placed by 3.00pm Monday – Friday will be despatched the same day. Orders received on Saturday, Sunday and Bank Holidays will be processed and despatched the next working day.
Any product that you have received with a defect please contact our Customer Service Desk at firstname.lastname@example.org within 3 days of receipt and they will be happy to arrange a replacement or refund